Utility Billing Cycle Change
7/1/2025
Attention Residents of Victoria:
A letter was sent out in April regarding the change in our billing cycle. It has come to our attention that there remains to be some confusion regarding this process. With our previous billing cycle the water usage being paid for was two months behind. On the bill that went out on July 1st it is showing your May usage as well as your June usage. This is why it appears as though your bill has doubled. We are providing two options, option one is to go ahead and pay the full amount, option two is that you can spread out the may usage payment for twelve months which would show on your bill every month. This is an attempt to "catch up" on our billing so that we can more accurately depict the usage of your water. Beginning August 1st the water bills will be for the previous month (July) water usage.